Frequently Asked Questions
Got a question? Find the answer below.
Got a question? Find the answer below.
When are appointments available?
Why will my first appointment take an hour?
What if I need to cancel or change my appointment at short notice?
What methods of payment do you accept?
Are you recognised by private medical insurance companies, such as BUPA?
What should I wear to my appointment?
Appointments are flexible and can be offered to suit client needs. This can include early mornings, evenings and weekends.
Back to topI would recommend that you call me rather than e mail if you need to book an appointment, particularly if there is any urgency due to injury or sudden pain and stiffness.
Back to topIt is important to understand your medical history and conduct a visual assessment of your body structure and posture. I need to take a detailed and confidential medical history from you to make sure there are no reasons why I cannot treat you. This is to protect you and make sure that I am the best qualified person to see you. To treat you effectively and appropriately I need to examine you overall to determine if there are other factors that have led to the problem you have come to me with. All of this will allow me to decide on the best treatment to deal with the imediate problem but hopefully prevent the same problem reoccuring in the future.
Even if you are just coming for simple maintenance massage the first appointment still needs to consider all of the same issues.
Back to topI understand that we all have busy lives and there are times when unplanned events arise. Please let me know as soon as possible if you need to change or cancel your appointment as I may be able to offer your booking to another client.
Back to topCheque or cash please. Sorry, I am unable to accept card payments currently.
Back to topThe main objective here is to ensure you as the client feels comfortable. Depending on why you have come to see me and what I need to do to treat you will determine which areas of your body I will need to massage. For example, a pair of sports shorts with the stitched-in layer works best if I am treating your glutes.
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